Owners Association

We manage communities and help build a safe, secure and luxury exclusive lifestyle
Royal Ambassador manages to create a thriving community for its residents’ by maintaining the everyday essentials and enriching the community lifestyle

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Property and contract management

Review property conditions and conduct regular site inspections
Recommend and implement community improvements/enhancements
Source, negotiate and manage service providers, procurement and contracts
Hire, train and supervise on-site personnel and sub-contractors
Advise and administer insurance coverage
Ensure regulatory compliance

Financial management

Prepare annual budgets customized to each individual community
Monitor / reconcile bank accounts
Direct day to day expenses
Manage cash flow (receivables and payables)
Invoice and collect service fees
Direct and manage electronic funds
Maintain, monitor and manage investment funds
Compile financial reports incorporating statements, ledgers, cheque disbursements
and income/expense – actuals and projections
Enforce financial penalties following community violations and late payments
Obtain relevant approval from regulatory bodies

Technical management

Manage infrastructure, underground networks and building services
Conduct limnology audits (condition of water bodies, water treatment)
Audit technical performance and energy management
Manage civil works, electromechanical systems
Landscaping and irrigation
Ensure health and safety compliance

Lifestyle Management

Offering the ultimate experience of community lifestyle in high-rise residential towers Our team members are trained to deliver world-class services in all aspects of community and association management. We manage over 11 high-rise residential towers and we’ve established our structure to ensure our service delivery is both customer-friendly and community-centric approach.

Delivering a five-star service, enhancing the property look and feel. In addition, create the ultimate luxury by ensuring the property is regularly looked at as high-end residential property and as of to date Royal Ambassador has managed to deliver world-class services while maintaining the properties including but not limited to Fontana towers, Fontana Gardens, Fontana Suites and many others.

The one-stop-shop for Property Management, Facility Management and Business/ Lifestyle Management.

Efficient Enforcement

One of our key strengths is our ability to enforce the rules when residents breach them or cause discomfort to others.

We have a very stringent process to address the situation – by issuing a Notice of Violation – a formal citation that a community Regulation, bylaws, procedure or permit condition has been infringed. There are two stages to the process:

A first Notice of Violation is served – this officially notifies the offender that they have violated a community Regulations and allows them to correct their action/behavior.
The final Notice of Violation is issued if the action/behavior is not satisfactorily resolved and a financial penalty is levied.

We also develop and uphold a set of architectural guidelines for the installation of exterior attachments for property enhancements.

There are also several deterrents in place to ensure every homeowner pays their service fee in full and on time. We take the following action in the event of non-payment:

Denial of services including non-issuance of permits, clearance for transfer of property, access cards, garbage collection, etc

Suspension of non-emergency services
Initiation of appropriate legal action
Referral of the case to a professional debt recovery agency
Attempt mediation considering the situation and circumstance of the case if required.

All or any of the following actions such as and not limited to;

Refusal to provide the services of any kind take disciplinary actions, disconnection of the services and the benefits of any kind
Order to Pay outstanding dues, penalties, fees etc.
Charge an administrative fee of 10% per month
Stop providing the services to the unit, apartment such as not limited to the following;
- Water supply
- Power, Fresh Air conditioning services
- Access to amenities, recreational areas, elevators; property or any part thereof
- security benefits
Commence an action in the execution court of the Kingdom of Bahrain.
Charge compensation for consequential damages such as and not limited to Legal Fee, Court case expenses etc.

Serial No	Type of Default such as and not limited to	Penalty / Fine starting from in BHD Currency and unlimited amount
1	Carrying out work without work permit or misusing work permit, forgery etc.	BHD200/-
2	Noise pollution and its related matters, acts, omissions etc.	BHD100/-
3	Disturbance in property, to residence/users its related matters, acts, omissions etc.	BHD100/-
4	Breaking the Rules While Partying and related acts, omissions, matters etc.	BHD100/-
5	Smoking inside the apartment, no designated area, prohibited area of the common area of property and related matters	BHD100/-
6	Unruly behaviour its related acts and matters	BHD100/-
7	Noncompliance of any other nature, by-laws	BHD50/- and unlimited
8	Noncompliance with Car Parking rules	BHD100/-
9	Renewal / Replacement of Access Cards	BHD25/-
10	Default in use and occupancy of the apartment	BHD200/-
11	Misuse of common property, public property, property name (Fontana Infinity), Developer, Home Owners Association name, facility, any right, authority etc.	BHD100/-
12	Non-payment of service charges, maintenance fee	10% per month on the unpaid amount
13	Utility and other related Bills	10% per month on the unpaid amount
14	Keeping and allowing pets and animals etc. and related matters	BHD100/- Per day
15	Subleasing, Short Terms Leasing and related matters and acts.	BD100/- per day
16	Keeping trash, garbage in corridors, common mares, outside apartment etc.	BD100/- per day
17	General Noncompliance or not specified herein	BD50/-

Our responsibilities as Association Manager includes:

Facilitate convening Annual General Assemblies meetings, organizing process including setup, meeting notices, announcements, agenda compilation and circulation
Conduct regular board meetings
Prepare for board elections
Provide professional consultations to the board

Advise the board on strategic decision making and dispute resolution
Offer complete administrative and secretarial support
Introduce, uphold, implement and enforce community governance strategies
Respond promptly to all service requests and emergencies
Establish and maintain homeowner/occupant data
Develop and maintain a communications strategy for residents
Offer government relations, legal support and local authorities’ liaison
Promote community spirit and resident engagement
Facilitate the board of directors’ performance of its functions and exercise of its powers
Take the actions required for making tenders and concluding contracts on behalf of the owners’ association
Supervise the performance of contractors and suppliers and submit reports to the board of directors and the general assembly.
Prepare the annual budgets, in coordination with the treasurer, for approval by the board of directors
Respond to the inquiries and complaints received from the owners and provide solutions
Fulfill the insurance requirements
Supervise the judicial proceedings, including any proceedings set forth under Article 68 (b) of the Law
Ensure and supervise the implementation of all proposed works
Gather, update and maintain all the information of the owners’ association, including the members’ lists and addresses
Follow the legal instructions of the owner’s association or the board of directors
Disclose any conflict of interest to the board of directors or the general assembly
Act honestly, fairly and transparently in all dealings with the board of directors and the owners. Article (68) Contracting with Owners Association Manage